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The implementation of ServiceNow presented several challenges. Firstly, the Security Bulwark needed to integrate ServiceNow with existing IT systems and processes. Secondly, we needed to ensure that the implementation did not disrupt business operations. Thirdly, we needed to train employees on how to use the new ITSM platform.


The implementation of ServiceNow was critical for the logistics company to streamline its IT operations and improve efficiency. Our implementation of the ServiceNow platform provided the company with real-time visibility into IT operations and reduced manual effort, resulting in cost savings and enhanced employee experience.

Our success with the ServiceNow implementation demonstrates the importance of a comprehensive ITSM solution for organizations looking to improve their IT operations.

Metahorizon Core Values

We are proud of the fact that throughout our growth, we have maintained the company culture that our founding members created and instilled and that is still reflected in each aspect of what we do today



We approach business requirements with an open mind and seek a better way to fulfill client needs.



We treat our customers and each other with respect, courtesy and honesty.



We strive for excellence in every aspect of our work.

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We have a high degree of integrity and are accountable for the work we deliver.



We care deeply about our work and go “above and beyond” for customers and for each other.

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