Privacy Policy

1. Introduction

Welcome to Metahorizon ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metahorizon.com (the "Site") and use our services.

By accessing or using our Site and services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, company size
• Account Information: Username, password, account preferences
• Communication Data: Messages, inquiries, and feedback you send to us
• Transaction Information: Payment details, billing information, purchase history
• Event Registration: Information provided when registering for webinars, training, or events

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, referring URLs, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Similar Technologies: See our Cookies section for details

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and affiliates
• Social media platforms (when you connect your accounts)
• Data providers and marketing partners
• Publicly available sources

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• Service Delivery: Providing, maintaining, and improving our services
• Communication: Responding to inquiries, sending updates, and providing customer support
• Marketing: Sending promotional communications (with your consent where required)
• Personalization: Tailoring content and recommendations to your interests
• Analytics: Understanding usage patterns and improving our Site and services
• Security: Detecting and preventing fraud, abuse, and security incidents
• Compliance: Meeting legal and regulatory obligations
• Business Operations: Conducting research, analysis, and business development

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

• Hosting and infrastructure providers
• Payment processors
• Analytics and marketing tools
• Customer support platforms
• Email delivery services

4.2 Business Partners

With your consent, we may share information with business partners to provide joint offerings or promotions.

4.3 Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights and the rights of others.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: Data encryption in transit and at rest
• Access Controls: Role-based access and authentication requirements
• Security Monitoring: Continuous monitoring and threat detection
• Regular Assessments: Security audits and vulnerability assessments
• Employee Training: Privacy and security training for all employees

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Site
• Deliver relevant content and advertisements
• Analyze Site traffic and performance

Types of Cookies We Use:

• Essential Cookies: Required for Site functionality
• Performance Cookies: Help us understand Site usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Deliver relevant advertisements

Managing Cookies:

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect Site functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another party
• Objection: Object to certain processing activities
• Opt-Out: Opt out of marketing communications
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at contact@metahorizon.com. We will respond to your request within 30 days.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we collected it
• Legal and regulatory requirements
• Whether the purposes could be achieved by other means

When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. International Data Transfers

Metahorizon operates globally. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws.

We implement appropriate safeguards for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Binding corporate rules
• Certification mechanisms
• Other legally authorized transfer mechanisms

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of our Site after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

For users in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority.